Contact Us
Have questions or ready to plan your next adventure? We're here to help.
Contact Information
- Our LocationFlat no.1, 2nd floor, Omkar Apartments, opposite Mahavir electronics, near Shivaji Maharaj Statue, Chaitanya Nagar, Kothrud, Pune, Maharashtra 411038
- Email
- Office Hours
Monday - Saturday: 10:00 AM - 7:00 PM
Sunday: Closed
Emergency Contact
For urgent matters related to ongoing tours, please use our 24/7 emergency line:
Please use this number only for genuine emergencies related to current tours.
Frequently Asked Questions
How far in advance should I book a tour?
We recommend booking at least 3-6 months in advance for most tours, especially during peak seasons. Some of our more popular destinations and specialized tours can fill up quickly, so earlier booking is advised.
What is your cancellation policy?
Cancellation requests must be made in writing (email/SMS). Refunds: 100% if canceled 45+ days before departure, 80% if canceled 30-44 days prior, 50% if canceled 20-29 days prior, and no refund for cancellations less than 20 days before departure. Refunds will be processed via cheque within 15 days after trip conclusion.
Do you offer private tours?
Yes, we can arrange private tours for individuals, families, or groups. These can be customized versions of our existing itineraries or completely custom experiences based on your preferences. Contact us for more information and pricing.
How do I prepare for my adventure?
After booking, you'll receive a detailed pre-departure information packet specific to your tour. This includes packing lists, fitness recommendations, visa requirements, and other essential information to help you prepare for your adventure.
Stay Updated
Subscribe to our newsletter to receive the latest tour updates, travel tips, and exclusive offers.